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In Case of Emergency
IF YOU NEED IMMEDIATE POLICE, FIRE OR MEDICAL ASSISTANCE,
ALWAYS DIAL 9-1-1
- Stay Calm. Tell the operator your name, location, and describe the nature of your emergency.
- Listen Carefully to the 9-1-1 Operator.
- Speak clearly and slowly and answer the 9-1-1 Operator's questions as accurately as possible.
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WHEN CALLING 9-1-1 PROVIDE THE FOLLOWING INFORMATION
Give the emergency service operator as much of the following information as necessary under the circumstances:
- THE LOCATION OF THE EMERGENCY
This is the most important information you can provide to the dispatcher. Try being as specific as possible
- Specify the TYPE OF EMERGENCY
- Law Enforcement
- Fire
- Medical
- WHAT IS THE EMERGENCY
- A crime has or is about to occur
- A robbery is in progress
- A house is burning
- A person is unconscious
- A traffic accident with major injuries
- IF WEAPONS ARE INVOLVED
- A hand gun
- Automatic weapons
- Knives
- Advise emergency services that they have been or are being used
- NUMBER OF PERSONS INVOLVED
- To the best of your knowledge advise as to the total number of people involved in an accident; suspects in a robbery; etc.
- OBSTACLES OR CONDITIONS
- Any condition that will or could prevent law enforcement, fire, or paramedics from rendering service:
- The sick or injured person is locked in a house with a vicious dog on the premises.
- The injured person can only be reached by helicopter.
- KEEP YOUR INFORMATION FACTUAL
- Do not exaggerate the situation. However, never be afraid to state the truthfulness or seriousness of the emergency
FOLLOW EMERGENCY SERVICES INSTRUCTIONS....
- Do exactly as emergency services tells you during the course of the call.
- Give them all the information or other assistance they request under the circumstances.
- NEVER HANG UP ON 9-1-1 unless you are told to do so.
- DO WHAT THEY TELL YOU - carefully listen to their instructions. Remember, your assistance could mean the difference between life, death, or serious injury.
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